Frequently Asked Questions
Everything you need to know about shopping with ALOHAS.
Where does ALOHAS ship to?
We offer worldwide shipping. Delivery times and costs vary depending on your location, but you can see the specific details for your region at the checkout page.
How does the 'On-Demand' system work?
To promote sustainability and reduce overproduction, we offer a pre-order system. By purchasing items before they are manufactured, you receive a significant discount while helping us minimize waste.
What is your return policy?
You can return your items within 30 days of receiving your order. Please ensure the products are in their original condition and packaging to be eligible for a full refund.
Are your products sustainably made?
Yes, sustainability is at our core. We produce locally in Spain and Portugal to reduce carbon emissions and use high-quality, certified materials to ensure longevity.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking link. You can use this link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna for flexible financing.